support

Help center

Quick answers for buyers and sellers. Still stuck? Contact us.

How do I get access after I pay?

Once Razorpay confirms payment, we invite your GitHub username as a read-only collaborator on the seller's private repo. Check your GitHub email or notifications for the invite. Repo URL appears on your purchases page when access is granted.

What GitHub token do sellers need?

A classic or fine-grained PAT with repo scope on the account that owns the listing. The token is encrypted (AES-256-GCM) before storage and only used server-side to manage collaborators.

Can I buy the same listing twice?

No. Completed purchases block repeat checkout for the same listing. Open it from Dashboard → Purchases.

Payment succeeded but I have no repo access

Confirm your GitHub username at checkout matches your account. Wait a minute and refresh the success page. If accessGranted stays false, contact us with your order ID from the purchases page.

How do refunds work?

Refunds are handled case-by-case. Contact support with your order ID. Seller may revoke collaborator access if a refund is issued.

Does CodeShop store my code?

No. We store listing metadata, cover images, and payment records. Source code stays on GitHub.

Need a human? Contact us or read Terms of Service.